CONSUMER PROTECTION POLICIES FOR DIGITAL CURRENCY USERS IN INDIA

ABSTRACT India’s digital payment ecosystem has undergone a profound transformation with the emergence of the Central Bank Digital Currency (CBDC) or the Digital Rupee (e₹), alongside platforms such as UPI and mobile wallets. This shift has enhanced transactional speed, accessibility, and financial inclusion. However, the rapid digitalization of financial services has simultaneously increased risks related…

MAKE IN INDIA AND INNOVATION : BUILDING INDIA’S MANUFACTURING FUTURE BY 2047

This chapter explores how the Make in India initiative, combined with strategic innovation, can transform India’s manufacturing sector by 2047. It examines the role of technology, policy reforms, human capital development, and entrepreneurial ecosystems in fostering competitiveness and sustainability. The chapter highlights key opportunities and challenges in building a future-ready manufacturing economy that contributes to…

SAFEGUARDING CONSUMERS IN THE DIGITAL ERA

ABSTRACT: The rapid growth of digital platforms has transformed the way consumer’s access products, services, and information. However, this digital shift has also led to new challenges, such as online fraud, misuse of personal data, unfair trade practices, and delayed or unclear customer resolutions. Consumer protection in the digital environment aims to safeguard users against…

PROTECTING DATA RIGHTS OF MARGINALIZED GROUPS: PRIVACY, SECURITY & KYC

ABSTRACT Marginalized communities often face significant barriers in accessing financial, digital, and governmental services due to strict Know Your Customer (KYC) norms, poor digital literacy, and inadequate data protection. This paper examines the intersection of data privacy, security, and KYC requirements, highlighting how these systems can either empower or further exclude vulnerable groups. It also…

DIGITAL MICRO-LENDING AS A TOOL FOR POVERTY ALLEVIATION

ABSTRACT Digital micro-lending has gained prominence as an innovative financial mechanism to enhance social security and financial inclusion among the poor. By utilizing digital platforms, mobile technologies, and financial solutions, digital micro-lending enables low-income and marginalized populations to access small-scale credit with greater speed, convenience, and reduced transaction costs. This form of lending plays a…

A SATELLITE-LINKED OFFLINE PAYMENT SYSTEM FOR ILLITERATE USERS IN RURAL INDIA

ABSTRACT India’s digital payment ecosystem has undergone a profound transformation with the emergence of the Central Bank Digital Currency (CBDC) or the Digital Rupee (e₹), alongside platforms such as UPI and mobile wallets. This shift has enhanced transactional speed, accessibility, and financial inclusion. However, the rapid digitalization of financial services has simultaneously increased risks related…

SOCIO-ECONOMIC DETERMINANTS OF DIGITAL EXCLUSION : AN ANALYTICAL STUDY

Abstract Digital technologies have become essential for participation in education, employment, governance, and social life. Despite rapid digital expansion, a considerable section of the population remains digitally excluded due to persistent socio-economic inequalities. This study examines the major socioeconomic determinants that contribute to digital exclusion, including income inequality, educational attainment, digital literacy, employment status, geographical…

GOVERNANCE OF DIGITAL PUBLIC INFRASTRUCTURE IN INDIA : THE CASE OF INDIA STACK

ABSTRACT India Stack is a population-scale Digital Public Infrastructure (DPI) that has reshaped governance, service delivery, and economic participation in India. Built around digital identity, interoperable payment systems, and consent-based data sharing, India Stack enables secure, affordable, and transparent access to public and private services. By reducing bureaucratic barriers, minimizing leakages, and improving targeting, it…

ROLE OF PUBLIC SECTOR BANKS AND REGIONAL RURAL BANKS IN INDIA’S DIGITAL BANKING TRANSFORMATION

ABSTRACT The digital transformation of India’s banking sector has been significantly influenced by the active participation of Public Sector Banks (PSBs) and Regional Rural Banks (RRBs). Leveraging their extensive branch networks and institutional reach, PSBs have adopted advanced digital technologies such as mobile banking, internet banking, Unified Payments Interface (UPI), Core Banking Solutions (CBS), and…

CHALLENGE IN LAST-MILE : CONNECTIVITY AND HARDWARE

The last-mile connectivity gap remains one of the most persistent technological challenges worldwide. While urban areas enjoy fast broadband and robust network coverage, rural and remote regions suffer from slow, unreliable, or unavailable internet access. Hardware limitations, infrastructure gaps, high costs, and complex terrains widen the digital divide. This document examines major barriers in last-mile…