A STUDY ON THE IMPACT OF AWARENESS AND SERVICE ISSUES ON SATISFACTION WITH SUKANYA SAMRIDDHI ACCOUNTS IN THE POSTAL DEPARTMENT OF POLLACHI TALUK”
ABSTRACT: This study investigates the influence of awareness and service-related issues on customer satisfaction among account holders of Sukanya Samriddhi Accounts (SSA) in the Postal Department of Pollachi Taluk. SSA, a government-initiated savings scheme for the girl child, relies heavily on the account holders’ understanding of the scheme and the quality of service provided. The…
