TitleA Study on Beneficiaries’ Satisfaction towards Pradhan Mantri Jan Suraksha Schemes in Pollachi Taluk
Author(s)Dr.S.Kaleeswari
FileDr.S.Kaleeswari-A-Study-on-Beneficiaries-Satisfaction-towards-Pradhan-Mantri-Jan-Suraksha-Schemes-in-Pollachi-Taluk.pdf
Abstract

The Pradhan Mantri Jan Suraksha Schemes were introduced by the Government of India to
promote financial security among economically weaker sections through affordable insurance and
pension benefits. This study focuses on evaluating the level of satisfaction of beneficiaries towards
these schemes in Pollachi Taluk, along with their awareness and participation. The study is based on
primary data collected from 411 respondents using a structured questionnaire, supported by
secondary data from relevant sources. Descriptive statistical tools such as percentage analysis were
used to examine demographic characteristics and awareness levels. In addition, One-Way ANOVA
was applied to identify significant differences in satisfaction levels among various socio-economic
groups. The findings indicate that while beneficiaries generally show a positive level of satisfaction,
variations exist based on factors such as accessibility, awareness, and service delivery. The study
suggests improving awareness programs and service efficiency to enhance the overall effectiveness
of the schemes.
Keywords: Pradhan Mantri Jan Suraksha Schemes, Satisfaction, Awareness and Perception.