| Abstract | The integration of Artificial Intelligence(AI) into education has become a defining feature of
21st-century pedagogical transformation. AI technologies such as intelligent tutoring systems,
adaptive learning platforms, and predictive analytics are reshaping teaching and learning into
more personalized, data-driven processes. In the Indian context, the National Education Policy
(NEP) 2020 envisions leveraging technology, including AI, to foster innovation, inclusivity, and
lifelong learning. This qualitative study explores the intersection between AI and NEP 2020,
examining their synergy, implementation challenges, and policy implications. Drawing upon
literature, policy documents, and thematic analysis, the study identifies key themes personalized
learning, teacher support, inclusivity, and ethical challenges and proposes actionable
recommendations for policymakers and educators. The findings highlight that while AI has
immense potential to transform education, its success depends on teacher preparedness,
infrastructural readiness, and ethical governance.
Keywords: Artificial Intelligence (AI), NEP(2020), Opportunities, Challenges.
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