| Abstract | Abstract
The Sukanya Samriddhi Account (SSA) is a flagship savings scheme introduced by the
Government of India to support the education and future welfare of girl children. This study focuses
on understanding whether income level significantly affects the satisfaction of SSA account holders in
the rural region of Pollachi Taluk. A structured questionnaire was framed to 290 respondents,
categorized into four income groups. One-way Analysis of Variance (ANOVA) was employed to
compare satisfaction levels across these income groups. The analysis revealed no statistically
significant difference in satisfaction scores (F(3, 286) = 1.984, p = 0.116). The Levene’s test supported
the assumption of homogeneity of variance (p = 0.759), making ANOVA results valid. Post-hoc Tukey
HSD tests indicated that Group 4 (lowest income) had slightly lower satisfaction, but the difference
was not statistically meaningful. These findings suggest that the SSA scheme is uniformly accepted
across income levels and that factors other than income such as service quality, awareness, and access
to information may play a more prominent role in determining user satisfaction.
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