A Study on Awareness and Satisfaction Among Beneficiaries of Pradhan Mantri Jan Suraksha Schemes in Pollachi Taluk

Abstract

This study examines the level of financial inclusion and insurance awareness among beneficiaries of Pradhan Mantri Jan Suraksha Schemes in Pollachi Taluk. It focuses on understanding how awareness influences beneficiary satisfaction and evaluates the role of demographic factors such as income and education. Data were collected from 411 valid respondents using a structured questionnaire, and statistical tools such as descriptive analysis, reliability testing, correlation, and regression analysis were applied to derive meaningful insights. The findings reveal that awareness plays a significant role in determining satisfaction, while income and education have limited influence. Furthermore, the study emphasizes that improving awareness through effective communication strategies, simplified procedures, and enhanced accessibility can significantly increase participation and satisfaction among beneficiaries. Strengthening these aspects will not only improve the effectiveness of government insurance schemes but also contribute to achieving broader goals of financial inclusion and social security.